Privacy Policy

Who we are

Our website address is: http://alaskaradioauction.com. Owned and operated by Last Frontier Mediactive, a family owned and locally operated radio station group. Last Frontier Mediactive has offices in Fairbanks and Anchorage. You can contact us weekdays from 8am to 5pm:

In Fairbanks:
529 5th Ave
Suite 200
Fairbanks, AK 99701
(907)-451-5910

In Anchorage:
4700 Business Park Blvd.
Building E Suite 12
Anchorage, AK 99503
(907)-522-1025

or via email at lfm@fbxradio.com

We respect and are committed to protecting your privacy. We do collect information about you during the checkout process on our store. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the pages you visited. We will never sell your personally identifiable information to anyone for any purpose.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Order Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example: Payments and Shipping.

Payments

We accept payments through autorize.net. When processing payments, some of your data will be passed to autorize.net, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Autorize.net Privacy Policy for more details.

Security

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the
industry standard and among the best software available today for secure commerce transactions. It encrypts
all of your personal information, including credit card number, name, and address, so that it cannot be read
over the internet.